Contact us

Need Help with your Society Membership?

Please contact the AFA Service Center

Phone: 1.201.299.4719

Email: membership@afajof.org

 

Commonly Asked Questions

  • Reset My Password – Click Sign In > Forgotten Password and follow directions listed
  • Resume Access – Chose Tech Support – Employer Issues in the Support Assistant
  • I received the message: “Please contact our team to access this section” – Chose Tech Support – Employer Issues in the Support Assistant
  • Why can’t I edit my posted job? You must work with a Career Center Support Team Member to make changes to an existing live job – Chose Tech Support – Employer Issues in the Support Assistant

 

Need Help with your Society Membership?

Please contact the MGMA Service Center

Phone: 877.275.6462 ext.188

Email: service@mgma.com

Hours: Monday - Thursday 7:00am - 5:00pm MT, and Friday 7:00am - 12:00pm MT

 

Unsure what Request Type to Chose?

Tech Support - Employer Issues
  • Accessing the resume database
  • Password Reset
  • Resolving technical issues while posting a job
  • Help editing or updating my account (company profile, job titles)
  • Assistance with account registration or login issues (e.g., "Please contact our team to access this section")
  • Requesting proof or a copy of an expired job posting
  • Making edits to live jobs
Sales Inquiries
  • Pricing and package options for posting multiple jobs
  • Inquiring about organizational discounts
  • Connecting with someone regarding a business lead
  • Assistance with manual orders
  • Quotes for standard orders
  • Help with one-time orders
  • Vendor form completion requests
  • Obtaining a W9 form
  • Requesting a refund
  • Getting a receipt
  • Updating contact or billing information on invoices
  • Questions about payments or charges
  • Information about applying discounts after payment (note: partial refunds are not offered)
  • Switching to invoice payment
  • Checking on invoices not received within 2-3 business days
  • Requesting electronic invoices for VAT/Tax-exempt clients
  • Applying VAT/Tax exemptions to an invoice
Account Support - Job Seeker Issues
  • Help editing or updating my account
  • How to apply to jobs (Please note that we do not pass on any information or resumes to companies posting jobs on our Career Center)
  • Password reset 

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