Need Help – Start Here!

If you have questions or need assistance with the Career Center please reach out using the Career Center Support Assistant feature on this page.

If you don't see the Support Assistant - click here

Commonly Asked Questions

  • Reset My Password – Click Sign In > Forgotten Password and follow directions listed
  • Resume Access – Chose Tech Support – Employer Issues in the Support Assistant
  • I received the message: “Please contact our team to access this section” – Chose Tech Support – Employer Issues in the Support Assistant
  • Why can’t I edit my posted job? You must work with a Career Center Support Team Member to make changes to an existing live job – Chose Tech Support – Employer Issues in the Support Assistant

 

Need Help with your Society Membership?

Please contact the MGMA Service Center

Phone: 877.275.6462 ext.188

Email: service@mgma.com

Hours: Monday - Thursday 7:00am - 5:00pm MT, and Friday 7:00am - 12:00pm MT

 

Unsure what Request Type to Chose?

Tech Support - Employer Issues
  • Accessing the resume database
  • Password Reset
  • Resolving technical issues while posting a job
  • Help editing or updating my account (company profile, job titles)
  • Assistance with account registration or login issues (e.g., "Please contact our team to access this section")
  • Requesting proof or a copy of an expired job posting
  • Making edits to live jobs
Sales Inquiries
  • Pricing and package options for posting multiple jobs
  • Inquiring about organizational discounts
  • Connecting with someone regarding a business lead
  • Assistance with manual orders
  • Quotes for standard orders
  • Help with one-time orders
  • Vendor form completion requests
  • Obtaining a W9 form
  • Requesting a refund
  • Getting a receipt
  • Updating contact or billing information on invoices
  • Questions about payments or charges
  • Information about applying discounts after payment (note: partial refunds are not offered)
  • Switching to invoice payment
  • Checking on invoices not received within 2-3 business days
  • Requesting electronic invoices for VAT/Tax-exempt clients
  • Applying VAT/Tax exemptions to an invoice
Account Support - Job Seeker Issues
  • Help editing or updating my account
  • How to apply to jobs (Please note that we do not pass on any information or resumes to companies posting jobs on our Career Center)
  • Password reset 

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